Here is a brief guide on how to use smart responses in an effective manner.
Step 1: Log in to your GeoKing account
Log on to your GeoKing platform, and click on the login button.
Enter your email ID and password. Now click on the SIGN IN button.
Step 2: Locate Manage Reviews
Now, go to the left-side menu and click on Reviews. You will see the following screen:
Step 3: Locate Smart Response
When you are on the page of manage locations, you will see the yellow bulb icon at the end of each review. This icon is actually a smart response feature.
Step 4: Click on the Smart Response icon
Once you click on the Smart Response icon, the following screen will pop up in front of you.
Status 5: Status of Review
To know whether the review is responded yet or not, you can check the status of the review in the Responded column.
It will turn to green if you have replied to the customer. Otherwise, it will appear in red color as shown below.