This article will briefly explain how you can respond to the reviews on your listings.

GeoKing platform provides you a system to manage all reviews on your listings or locations on a single page.

Step 1: Log in to your GeoKing account

Log on to your GeoKing platform, and click on the login button.

Enter your email ID and password. Now click on the SIGN IN button.

Now follow the instructions to proceed.

Step 2: Locate Manage Reviews

From the left side of the menu, click on Reviews.

You will see the following screen in front of you:

Step 3: Responding to Reviews

To respond to your customer from the GeoKing platform, click on the icon at the end of your review.

As you click on the icon highlighted in the image, you will see the following popup window on your screen:

Step 4: Type in your reply in the box and click on Public Reply.

Step 5: Status of Review

To know either the review is responded yet or not, you can check the status of the review in the Responded column. ​​

It will turn to green if you have replied to the customer. Otherwise, it will stay red, as shown below.

Still, have any questions? Feel free to contact us.